Strengths
Built to solve inquiries fast and move residents to action
Fewer repetitive questions, fewer wrong requirements, clearer next steps—powered by one chat experience that adapts to your service catalog.
Inquiry Assistant (24/7)
Answers requirements, fees, schedules, and next steps with consistent guidance.
Guided Requests
Asks only what’s missing and collects details step-by-step to reduce back-and-forth.
Catalog-driven Setup
Update your services list; the assistant adapts without rebuilding the UI per service.
Clear Outcomes
Delivers status, instructions, and secure links—so customers always know what to do next.
High-impact outcomes
One assistant improves clarity across many services, especially where inquiries are repetitive.
Fewer walk-ins for questions
Customers get answers before going to the office.
Cleaner submissions
Better intake means fewer missing requirements.
Consistent service messaging
Same guidance every time for every customer.
How it works
From question to resolution
Simple loop for customers, structured flow for your team. The experience stays consistent even as services change.
Ask
Customer asks a question or requests a service in chat.
Guide
Assistant checks the service config and asks only the missing details.
Deliver
Returns clear next steps, tracking status, or a secure output link.
Product demo
See how one assistant handles many services
Optional deep dive: pick a service and see the workflow update instantly.
Open flow builderChoose a service and view mode to see the generated flow.View demo
Open flow builder
Choose a service and view mode to see the generated flow.
Workflow
Customer journey: inquiry → guided request → completion
General
Open AI Chat Assistant
EntryCustomer asks in natural language. No forms first—conversation first.
Identify the request
DynamicAssistant detects intent + maps to a service dynamically.
Ask follow-up questions
AdaptiveOnly the missing info is requested, reducing back-and-forth.
Create request record
ReusableRequest is created via API with service mapping and tracking.
Keep customer updated
TransparentChat updates: requirements, schedule, approval status, and download link when ready.
Release output
CompleteAssistant sends a secure link (document or instructions) once completed.